Zenarate - Site

AI for Learning

Located in the heart of Silicon Valley, banks and financial services companies use Zenarate AI to drive performance, compliance, and customer delight across their collections and customer engagement teams.

Zenarate helps business leaders, collectors, tellers, service and sales representatives improve speed to competency, reduce early attrition, drive better performance, and deliver a superior customer experience with fewer errors.

Zenarate User Login

Simple to deploy and easy to use with game changing results

  • Interactive AI to close training-floor gap
  • AI Coaching to scale best practices and improve control
  • AI Live to optimize each customer interaction

Your Zenarate AI Journey

Identify Before the moment preparing new hires for early success
Record After the moment supporting floor coaching
Share In the moment optimizing each customer interaction

New Hires

  • Accelerate speed to competency and reduce early attrition
  • Drive compliance confidence & adherence

Team Leaders & Coaches

  • Target group or individual needs
  • Deliver on demand and coach virtually

Existing Collectors & Associates

  • Move average performers to top performers
  • Quickly adapt to new requirements

Business Leaders

  • Lead in AI for customer engagement
  • Drive step change expense efficiency and performance improvement

Performance

Training

Early Attrition

Retention

Speed to Competency

Retention
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Performance

Drive better results and consistently deliver superior customer experiences at scale

Use Interactive AI, AI Coaching, and AI Live to change the game.

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Compliance

Reduce errors and mitigate risk

Create a customer facing workforce confident in compliance.

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Retention

Improve hiring, training, retention

Hire for fit, train with active learning at scale, retain through confidence and early success.

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Simple Pricing

Month-to-Month

Our pricing is simple. Pricing is based on the number of seats or a monthly subscription. Choose the approach that works best for you.

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Cloud Based, No NPI

From 10 to 10,000+ Users

No special hardware or system purchases are necessary to run Zenarate. All you need is a computer, a headset, and an Internet connection. No NPI to pilot.