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Build frontline skill through personalized practice and coaching tied to KPIs, new hires and tenured employees alike.

Most operations run a training tool, a QAplatform and a reporting layer that don’t agree on what a skill is. Zenarate holds one definition, so a skill defined in QA is the same skill coached, practiced and measured.
Anyone accountable for how frontline conversations go. Training and development, quality and compliance, customer service and sales enablement, and the technology leaders who connect it all together.
Zenarate is the frontline performance platform for humansand AI. Your people practice the conversations that matter before they havethem. Every interaction gets evaluated against your own standard. And your AIagents are built and measured the same way your people are.
SOC 2, with support for PCI, HIPAA and GDPR requirements. Identifying information is redacted when transcripts come in, and access is controlled by role. Your security team’s review gets answered in full, with the documentation behind it.
No. Each product stands on its own. Most customers start with Perform, add Analyze when they want to know what to coach and why, and add Evolve when they’re ready to automate. Each one makes the others better.
Most customers see measurable movement inside a quarter. Ramp time and early-tenure performance move first, because that’s where practice has the most room to work.