Develop Top Performing Agents Through Simulation Training
Zenarate AI Coach is the world's leading simulation training platform for customer and prospect engagement. Contact center, sales, and customer facing agents in training are immersed in life-like Voice, Screen, and Chat Simulations to master high-impact topics they will face with live customers and prospects.
Trusted by Leading Enterprises
Proven Outcomes for Our Customers
What our Customers are saying about their Zenarate AI Coach
Zenarate AI Coach Boosts Global Employee Skill Development
"We saw an immediate increase in our global teams' ability to deliver expected communications. And we saw an immediate improvement in critical skill proficiencies such as active listening and delivering service with empathy."
Training Organizations use Zenarate AI Coach to Improve New Hire Performance
"In partnering with Zenarate, we saw immediate lift after new hires interacted with our AI Coach. Our agents are hitting the floor at a much higher level of performance."
Zenarate AI Coach Helps BPO Develop Top Performing Agents
“Our Trainers love that after introducing a new concept to agents, agents can log into Zenarate AI Coach to practice and reinforce the concept through realistic, hands-on AI Conversation Simulations.”
Zenarate AI Coach Turbocharges ARS Collector Performance & Compliance
“Our collectors accomplish proficiency much faster, with no embarrassment or reason to worry in their safe practice setting.”