Develop Top Performing Agents Through AI Simulation Training

Zenarate AI Coach immerses agents in life-like conversation, screen, and chat simulations to master high-impact customer and prospect scenarios.

Trusted by Leading Brands

Proven Outcomes for Our Customers

What our Customers are saying

How Does Zenarate AI Coach Work?
Through AI-Powered Simulation Training:
Conversation ◊ Screen ◊ Chat

Zenarate AI Coach uses advanced AI to simulate any customer or prospect scenario, immersing agents in life-like conversation, screen, and chat simulation. And Zenarate AI Coach provides tone, soft skills, and best & required practice coaching throughout the simulation training.

Agents Use Their Own Natural Language and Receive Coaching

Primary AI Coach Use Cases

See Our Award Winning Simulation Training Software

Rated as High Performer in Contact Center and Sales Training and Onboarding Software on

Don’t just take it from us. Contact Center Leaders and Training Managers say Zenarate AI Coach offers the Best Software and Support to help them deliver industry-leading KPIs.

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Zenarate AI Coach Inspired Customers

Learn how Zenarate customers developed top performing agents through Simulation Training


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Zenarate AI Simulation Training Receives 2023 Customer Value Leadership Award from Frost & Sullivan