Zenarate AI Coach Benefits
See immediate KPI lift as soon as agents interact with live customers and prospects
Human Centered Zenarate AI Coach Platform
Deploy AI/ML helping humans perform rather than replacing their roles. Your Zenarate AI Coach platform develops confident top performing agents delivering industry-leading KPIs through Simulation Training.
Faster Speed to Proficiency
Higher Conversion Rates
Higher CSAT Scores
Lower Employee Attrition
Low Risk Onboarding
Light Lift Platform Deployment
Agents Master High-Impact Call Types
Agents Master Positive Tone
Work with Zenarate's Industry Experts
Scale Top Performers
"With our AI Coach agents are more prepared, productive, and confident."
"Zenarate multiplies classroom trainer impact by expanding their observation, feedback, and guidance delivered to trainees."
"Zenarate is an integral piece of our training program, allowing our team members the opportunity to hone their skills through AI."
"I like how easy and convenient AI Coach is for first time learners to practice real-life high impact conversation scenarios."
"Our trainers quickly adopted AI Coach into their workflows because it challenged their classes, making them more effective with their customer interactions."
"This tool has really improved my confidence."
"I wanted to take a moment to express my sheer delight with Zenarate this tool is amazing!"
"This tool was extremely beneficial in allowing the learner to practice important components of the job without the risk or fear of engaging with a live customer."
"I love that the stories have levels of difficulty and the ability to go through each one to see your progression."
"Enhanced my active listening skills and ability to ask the most pertinent questions."
"I liked the guided topics because where I may have struggled before, these made it a bit easier to navigate with the customer when the time came."
"I liked the option to practice with voice or text."
"The ability to practice in the specific areas that I struggle significantly improved my confidence and ability to successfully assist my customers."