Zenarate Blog

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One of the great things about my role at Zenarate is attending and speaking at industry conferences. Meeting people, sharing ideas and learning from the...
As experts in the field of contact center training, our team sees firsthand the many challenges those leaders face in managing large teams to deliver...
As technology advances, simple inbound calls that used to be handled by contact centers are now handled through automation, leaving the most challenging issues for...
One of the most satisfying parts of my job at Zenarate is connecting with and helping people. We believe in powering better human connections with...
The advances in artificial intelligence (AI) for self-service and chatbots at contact centers are quite impressive in shaping the customer experience. But at its core,...
Happy and delighted customers are your best path to bringing in new business, retaining existing business, and enhancing your brand presence. According to HubSpot, 80%...
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Zenarate Named Disruptive Technology of the Year at CCW Awards!