Zenarate Blog
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From technology and healthcare to travel and hospitality, today’s leaders share a notable pain point: enhancing customer service. This has led to a great rethinking …
The ROI of Immersive Learning in Customer Service Training Read More »
At Zenarate, we’ve developed a unique and, in my experience, the most effective approach to improving agent training. Every day, our global customers use our …
In early 2022, the Great Resignation caused a massive increase in job openings that encouraged workers to secure career-advancing positions. Atop their to-do list was …
Upskilling Employees: How to Invest in Your Team Read More »
Today, technological advances shape organizations’ operations, urging leaders to balance innovating and meeting changing customer needs. In fact, being a “Value-Driven Service and Support Organization” …
How To Empower Your Team through Effective Skill Building Read More »
Responding to the needs of our global user base, Zenarate now supports a staggering 79 languages, setting our platform apart as the industry leader in …
Zenarate Breaks the Mold with Global Outreach and Expanded Language Support Read More »
The customer experience (CX) is becoming more important for organizations. According to Execs in The Know, a leading voice in customer experience, 70 percent of …
Five Actions that Elevate Customer Experience in 2023 Read More »
