Top 3 Debt Buyers, 12 Collections Agencies, and 2 of Top 5 BPOs Use Zenarate AI Coach to Develop Top Performing Collectors Market leaders in
Happy and delighted customers are your best path to bringing in new business, retaining existing business, and enhancing your brand presence. According to HubSpot, 80%
Thank you CCW for conducting a safe and well-run event. As the world’s largest customer contact event series, CCW brings together the top minds in
Like learning how to fly a plane, mastery isn’t achieved by taking tests and quizzes or watching videos. It’s learned through simulation, and practice is the key to mastery.
Conversation Simulation is a human-centered AI approach to help contact center agents perform their best through highly realistic and impactful learning experiences.