Zenarate Receives 2023 Customer Value Leadership Award
The Zenarate AI Coach platform accelerates new hire speed to proficiency and improves tenured agent performance, greatly impacting employee satisfaction and price/performance value, and decreasing churn.
“Zenarate AI Coach fills a huge gap in assessing candidate fit, new hire onboarding, training and readiness, and ongoing agent upskilling and assessment. It handles the challenge of reducing costs by automating processes, decreasing churn, and improving employee engagement with negligible IT costs.”
Nancy Jamison Senior Industry Director Frost & Sullivan