We Put Our Customers First Every Day - And Mean It!
Zenarate's smart enthusiastic Customer Success Team will provide you light lift, fast stand-up, and immediate ROI - just ask any of our Customers!
Developing Top Performing Agents in 13 Languages
Hear From Our Inspirational Customers
Learn how Zenarate customers develop top performing agents through Simulation Training
- Improved new hire performance
- Closed tenured agent skill gaps
- Delivered higher customer satisfaction
- Reduced agent certification from 2.5 days to 2 hours
- Accelerated agent speed to proficiency
- Shortened training time
- Immediate KPI lift
- Higher employee satisfaction scores
- Reduced 30-60 day nesting and floor attrition
- Accelerated collector speed to proficiency
- Reduced collector attrition
- Delivered higher RPC Conversion Rate and Compliance scores
Customer Success Framework
Design
Design your AI Coach with your high impact call types, soft skills, and best & required practices
Deploy
Deploy your AI Coach developing confident top performing agents
Deliver
Deliver consistent superior customer & prospect experiences and performance
What will your AI Coach do for you?
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Faster Speed to Proficiency
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Higher Conversion Rates
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Higher CSATScores
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Lower Employee Attrition
