Loved by agents. Trusted by leaders.
Powering the future of frontline performance.
See how leading brands accelerate performance, boost customer experience, and transform their frontline workforce with Zenarate.
“One of the things our agents ask for the most is more realistic practice. Zenarate bridges that gap with realistic simulations.”
Jose Hoyo-Delgado
Manager, Learning & Development
40%+
reduction in classroom time
Confidence that lasts beyond training
Agents build real skill that shows in every customer conversation.
“The first batch of clients that utilized Zenarate shortened [a very lengthy certification process ] down to 7 days compared to 14.”
Jaie Clark
Hiring & Learning Enablement Leader
Agents practiced freely and built quiet confidence before day one.
An intuitive platform that builds real confidence at scale.
Making learning effortless helps every learner succeed.
Performance gains that scale with your growth
From new hires to tenured employees, every agent gets better, faster.
60+ second reduction in average handle times and 8% higher first call resolution.
$4.25 milion in annual productivity gains from shorter ramp and handle times
“After partnering with Zenarate, we saw immediate benefits for the new hires interacting with the AI conversation simulation. Our agents are hitting the floor at a much higher level of performance than we saw previously.”
Diane Porter
Dir. of Education and Instructional Design
Keep the people who power your brand
Empowered agents stay engaged, grow faster, and drive loyalty.
“Zenarate has demonstrated undeniable, measurable value: reduced attrition, accelerated proficiency, improved customer satisfaction, stronger internal mobility, and millions in financial savings.”
Senior Manager
Top 5 Canadian Bank
32% lower attrition from more realistic practice.
$1.48 Million annual savings tied to stronger retention and mobility.
29% lower specialist turnover and 42% lower manager turnover.
Trusted by the teams who represent your brand
BPO partners use Zenarate to prepare agents for real customer conversations.
“We've partnered with Zenarate as our go-to training platform. Our agents practice real conversations before they ever talk to customers, and AI-powered simulations let them handle billing disputes, troubleshooting, and escalations in a safe environment.”
Jose Hoyo-Delgado
Manager, Learning & Development
Go-To
training platform