Conference / Expo

Customer Response Summit

September 24, 2024
- September 26, 2024
/ 11 AM PST | 12 PM MT | 2 PM PST
JW Marriott Desert Springs Resort & Spa, Palm Springs, CA, USA

CRS is more than just a conference; it’s an experience.

Join us at the JW Marriott Desert Springs Resort & Spa for an unparalleled gathering of CX leaders. Our Summit offers a carefully crafted agenda for a dynamic fusion of learning, sharing, and networking. Expect to ignite passion, spark innovation, and build lasting connections.

We’ll be focusing on, “Building on Our Foundations – People, Technology, Data, and Humanity,” which speaks directly to the heart of the CX industry in an era of continuous change. It celebrates the pillars of CX that propel us toward future possibilities when we continue to sharpen, enable, and enhance the fundamentals.

Be inspired and learn from brands that are leading the way in customer experience. Engage, discuss, and network to drive your career and the CX industry to new heights.



See us at CRS in Palm Springs!

  • 30+ Sessions Across Three Days
  • Make Valuable Networking Connections
  • Impactful Keynotes

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