Industries We Empower
Zenarate AI Coach is industry agnostic developing top performers across industries
Improve Performance and Strengthen Compliance
Customer engagement positions are getting more complex with automation meeting basic customer needs. Accelerate speed to competency, reduce attrition, and close the 2-3x performance gaps between your average and top performers.
Deliver the Best Customer Experiences
Meet Policy Holder Expectations
Policyholder expectations are rising, and insurers are challenged to maintain positive customer experiences. According to PwC, the insurance industry has an 18% ‘experience and expectation gap’ between the service customers expect and the experience they get. Ensure that your agents provide customers a heightened level of customer service and sensitivity under their difficult circumstances.
Communications & Media
Increase Retention Solving Complex Problems
Help Your Sales Team Win
Satisfy the Customer and Win the Client
Helping agents become superior problem solvers is difficult with antiquated new hire training and limited floor coaching from lost productivity. Improve retention, increase performance, and drive agent productivity at scale.