Agents with diverse accents and dialects love how well their AI Coach understands and responds to them.
Agents Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration
The only IT requirements are a Chrome or Edge browser and a headset!
3 AI Coach Use Cases
Hiring managers see & hear candidates in action before they hire
New Hire Training
Develop confident prepared new hire agents before they speak with live customers & prospects
Tenured Agent Upskilling
Tenured agents return to live calls confident & proficient on call types & skills they previously struggled with
How Does Zenarate AI Coach Work? Through AI-Powered Simulation Training: Voice ◊ Screen ◊ Chat
Zenarate AI Coach is the simulation training platform for customer and prospect engagement. Contact center, sales, and customer facing agents in training are immersed in life-like Voice, Screen, and Chat Simulations to master high-impact topics they will face with live customers and prospects.
Agents engage with their personal unbiased Zenarate AI Coach on high-impact voice, screen, and chat scenarios they will face with live customers and prospects.
Your Zenarate AI Coach provides a Simulation Scorecard certifying agents who have mastered your best voice, screen, and chat methods. Now your agents are ready to engage with live customers & prospects as confident top performers.