Develop Top Performing BPO Agents Through Simulation Training

Zenarate AI CoachTM Simulation Training for BPO Agents immerses agents in life-like Conversation, Screen, and Chat Simulations to master high-impact topics they will face with live customers.

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BPOs Use AI Coach to Win New Clients

Take the keys to our diverse AI CoachTM platform and show your top prospects how you can scale confident top performing agents in any industry.

BPOs Use AI Coach to Expand Existing Client Share by Delivering Superior Customer Experiences & Performance

Agents role-play with their personal unbiased AI CoachTM to master high-impact call types they will face with live customers

Agents Master Critical Skills While Role-Playing with Their AI CoachTM

Critical Skills
Critical Skills vertical

What our BPO clients are saying about their Zenarate AI CoachTM

Industry Leading 79 Languages

Globally distributed teams train in their native languages to deliver a superior customer experience, ultimately improving CSAT scores and call outcomes

Agents Engage with Their Personal Unbiased AI CoachTM from Home or Office with No IT Integration

The only IT requirements are a Chrome or Edge browser and a headset!

Primary AI CoachTM Use Cases

How Does Training Work with
AI CoachTM Call Simulator?

Contact Center & Training Leaders are Big Fans of Zenarate AI CoachTM

Easy-to-Deploy

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