Develop Top Performing BPO Agents Through Simulation Training

Zenarate AI Coach Simulation Training for BPO Agents immerses agents in life-like Conversation, Screen, and Chat Simulations to master high-impact topics they will face with live customers.

customer foundever
customer Teleperformance
customer Genpact

BPOs Use AI Coach to Win New Clients

Take the keys to our diverse AI Coach platform and show your top prospects how you can scale confident top performing agents in any industry.

BPOs Use AI Coach to Expand Existing Client Share by Delivering Superior Customer Experiences & Performance

Agents role-play with their personal unbiased AI Coach to master high-impact call types they will face with live customers

Agents Master Critical Skills While Role-Playing with Their AI Coach

Critical Skills
Critical Skills vertical

What our BPO clients are saying about their Zenarate AI Coach

Industry Leading 79 Languages

Globally distributed teams train in their native languages to deliver a superior customer experience, ultimately improving CSAT scores and call outcomes

Agents Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration

The only IT requirements are a Chrome or Edge browser and a headset!

Primary AI Coach Use Cases

How Does Training Work with
AI Coach Call Simulator?

Contact Center & Training Leaders are Big Fans of Zenarate AI Coach

Easy-to-Deploy

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