Develop Top Performing Life Sciences Agents
Zenarate AI Coach develops confident top performing Life Sciences Agents through Simulation Training
Trusted by Leaders Life Sciences Such As:
Life Sciences Companies Use AI Coach to Deliver Consistent Superior Customer Experiences and Prospect Experiences
Agents role-play with their personal unbiased AI Coach to master high-impact call types they will face with live customers
Patient Support
Agents master call types such as ...
- Treatment Journey Support
- Adverse Event Handling
- Product Assistance
Provider Support
Agents master call types such as ...
- Product Description
- Administration Site Support
- Prior Authorization
Sales
- Identifying Pain Points
- Overcoming Objections
- Closing the Sale
Life Sciences Agents Master Critical Skills While Role-Playing with Their AI Coach
What our Life Sciences clients are saying about their Zenarate AI Coach
Develop Confident Top Performing Agents in 13 Languages
Zenarate's Customer Success Team will convert your AI Coach Story Library into any of 13 languages in one week with a light lift from you.
Agents Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration
The only IT requirements are a Chrome or Edge browser and a headset!
3 AI Coach Use Cases
Candidate Screening
Hiring managers see & hear candidates in action before they hire
New Hire Training
Develop confident prepared new hire agents before they speak with live customers & prospects
Tenured Agent Upskilling
Tenured agents return to live calls confident & proficient on call types & skills they previously struggled with
How Does Zenarate AI Coach Work?
Through AI-Powered Simulation Training:
Conversation ◊ Screen ◊ Chat
Zenarate AI Coach uses advanced AI to simulate any customer or prospect scenario, immersing agents in life-like conversation, screen, and chat simulation. And Zenarate AI Coach provides tone, soft skills, and best & required practice coaching throughout the simulation training.
Engage
Agents engage with their personal unbiased Zenarate AI Coach on high-impact conversation, screen, and chat scenarios they will face with live customers and prospects.
Master
Agents master your high-impact conversation, screen, and chat scenarios, tone, soft skills, and best & required practices by role-playing with their personal unbiased Zenarate AI Coach from home or office.
Perform
Your Zenarate AI Coach provides a Simulation Scorecard certifying agents who have mastered your best conversation, screen, and chat methods. Now your agents are ready to engage with live customers & prospects as confident top performers.
Contact Center & Training Leaders are Big Fans of Zenarate AI Coach
Easy-to-Deploy
- No personal or account information.
- No IT integration for test or enterprise rollout.
- Light lift story build & change management.
Agents Master Critical Skills While Role-Playing with Their AI Coach
