Develop Top Performing Telecommunication Agents Through Simulation Training
Zenarate AI Coach Simulation Training for Telecommunications Agents immerses agents in life-like Voice, Screen, and Chat Simulations to master high-impact topics they will face with live customers and prospects
Trusted by Leading Telecommunications Companies
Deliver Consistent Superior Customer and Prospect Experiences Across Your Telecommunications Business
Agents role-play with their personal unbiased AI Coach to master high-impact call types they will face with live customers and prospects
Agents with diverse accents and dialects love how well their AI Coach understands and responds to them.
Agents Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration
The only IT requirements are a Chrome or Edge browser and a headset!
3 AI Coach Use Cases
Hiring managers see & hear candidates in action before they hire
New Hire Training
Develop confident prepared new hire agents before they speak with live customers & prospects
Tenured Agent Upskilling
Close tenured agent call type and skill gaps
How Does Zenarate AI Coach Work? Through AI-Powered Simulation Training: Voice ◊ Screen ◊ Chat
Zenarate AI Coach uses advanced AI to simulate any customer or prospect scenario, immersing agents in life-like voice, screen, and chat simulation. And Zenarate AI Coach provides tone, soft skills, and best & required practice coaching throughout the simulation training.
Agents engage with their personal unbiased Zenarate AI Coach on high-impact voice, screen, and chat scenarios they will face with live customers and prospects.
Your Zenarate AI Coach provides a Simulation Scorecard certifying agents who have mastered your best methods. Now your agents are ready to engage with live customers & prospects as confident top performers.