Insights, Research + News

Zenarate and HeyGen partnership expands Zenarate's AI Agent + Content Studio with HeyGen's leading AI avatar technology to enhance immersive frontline training experiences.

Zenarate, the leader in AI Simulation Training and Frontline Performance, today announced Evolve, an agentic conversational AI platform that helps enterprises automate, validate and continuously improve tier 1 and tier 2 customer interactions across voice and digital channels.

Zenarate, the leading platform for human and AI agent performance, today announced it ranked No. 165 on the Deloitte Technology Fast 500™

Zenarate is honored to be recognized as a top AI Coaching & Learner Support tool in Training Industry’s 2025 Top Training Companies™ list for AI in Training.

Zenarate and HeyGen partnership expands Zenarate's AI Agent + Content Studio with HeyGen's leading AI avatar technology to enhance immersive frontline training experiences.

Zenarate has completed its acquisition of Bright, a pioneer in immersive learning and LXP. This partnership will offer the world’s most comprehensive AI-powered learning, simulation, and performance enablement platform. By integrating AI simulations, employee development, and certification, the combined platform strengthens the link between Learning and Operations, reducing costs and enhancing team performance. Rob Wright, Bright’s CEO, joins Zenarate as Chief Product + Marketing Officer.

The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession. Zenarate s proud to announce we are named Disruptive Technology of the Year by CCW!