Zenarate in the News Zenarate Expands its AI Coach Language Capabilities and Adds New Agent Feedback Reporting October 18, 2023 Read More AI and customer care: balancing automation and agent performance September 27, 2023 Read More AI in Retail: What You Need to Know September 19, 2023 Read More Developing Top-Performing Contact Center Agents Through Microlearning September 23, 2023 Read More Zenarate Reports Continued Rapid Growth with AI Simulation Training Despite Tech Headwinds and Appoints Dan Mitzner as New Chief Marketing Officer September 12, 2023 Read More Frost & Sullivan Recognizes Leading Organizations with 2023 Best Practices Awards July 25, 2023 Read More Beyond The Script: Employing Empathy At The Contact Center July 13, 2023 Read More Zenarate AI Coach Transforms How Agents Learn and Perform Through Natural Language AI Simulation Training June 27, 2023 Read More Zenarate AI Coach Transforms How Agents Learn and Perform Through Natural Language AI Simulation Training June 27, 2023 Read More Zenarate, an AI-powered agent coaching platform, raises $15M June 27, 2023 Read More Zenarate AI Simulation Training Wins Banking Tech Awards USA's 'FinTech of the Future' as it Transforms How Contact Center Agents Learn and Perform June 14, 2023 Read More Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in Contact Center to Deliver Value March 22, 2023 Read More Zenarate Conversation Simulation AI Coach Wins Gold and Silver in the 2023 Stevie® Awards for Sales & Customer Service March 9, 2023 Read More Using Simulation Training In Contact Centers To Improve Key Metrics February 8, 2023 Read More Empowering Agents to Shine: 5 Steps for Contact Center Leader Success January 31, 2023 Read More Zenarate Simulation Training Named High Performer in G2 2023 Report January 11, 2023 Read More Zenarate Simulation Training Wins Gold in 2022 Brandon Hall Group Excellence in Technology Awards December 20, 2022 Read More Three Quick Tips to Keep Customers Happy During the Holidays December 16, 2022 Read More Zenarate Delivers Record Growth, Wins Prestigious AI and Technology Awards, and Delivers New Simulation Training Features December 13, 2022 Read More Zenarate Wins the Financial Technology 2022 Tech Trailblazers Award for Simulation Training in Contact Centers December 8, 2022 Read More Upskilling Contact Center Agents with Simulation Training December 1, 2022 Read More Simulation Training Company Zenarate Releases 2022 CX Leaders Trends & Insights, Consumer Edition Report with Execs In The Know November 1, 2022 Read More Zenarate Selected by Genpact to Develop Top-Performing Agents Using AI Conversation Simulation October 7, 2022 Read More ZENARATE SELECTED BY GENPACT TO DEVELOP TOP-PERFORMING AGENTS ACROSS ITS GLOBAL CONTACT CENTERS USING AI CONVERSATION SIMULATION October 4, 2022 Read More How To Select AI Technology For Contact Centers September 29, 2022 Read More Zenarate Recognized by G2 as a High Performer For 'Contact Center Quality Assurance Software' and 'Sales Training and Onboarding Software' September 27, 2022 Read More Simulation Training Takes Hold in Customer Service Centers August 15, 2022 Read More Zenarate AI Coach Recognized as a Leading Contact Center Training Solution at the Annual 2022 CCW Excellence Awards June 27, 2022 Read More Zenarate AI Coach Recognized as a Leading Contact Center Training Solution at the Annual 2022 CCW Excellence Awards June 27, 2022 Read More Why Empathetic Customer Experiences Are So Important June 27, 2022 Read More CRM XChange Zenarate Executive Interview June 27, 2022 Read More How AI Conversation Simulation Develops Top-Performing Agents June 14, 2022 Read More Zenarate Introduced Concurrent Chat Simulation to Creat High-Peformance Chat Agents June 1, 2022 Read More Rounding Up This Week’s Contact Center News: Zenarate Releases Chat Simulation Tool May 27, 2022 Read More Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents May 25, 2022 Read More Zenarate Launches Concurrent Chat Simulation May 24, 2022 Read More Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents May 24, 2022 Read More ERC to Share How it Develops Top Performing Customer-Facing Contact Center Teams with Zenarate's AI Conversation Simulation Solution May 13, 2022 Read More How To Improve Contact Center Training With AI Conversation Simulation April 21, 2022 Read More Leveraging AI Conversation Simulation to Improve the Customer Experience | Interview with David Swift from Zenarate April 2, 2022 Read More AI Conversation Simulation for High-performing Customer Service Agents March 7, 2022 Read More Conversation Simulation: Creating Top-Performing Customer-Facing Teams January 5, 2022 Read More ZENARATE AND GENPACT TO LEAD 'DEVELOP TOP-PERFORMING AGENTS THROUGH AI CONVERSATION SIMULATION' WORKSHOP AT CUSTOMER CONTACT WEEK IN LAS VEGAS December 13, 2021 Read More Zenarate's AI Coach Is Transforming Contact Center Performance Through AI Conversation Simulation December 9, 2021 Read More Zenarate's AI Coach Is Transforming Contact Center Performance Through AI Conversation Simulation December 8, 2021 Read More Zenarate's AI Coach Is Transforming Contact Center Performance Through AI Conversation Simulation December 8, 2021 Read More Zenarate's AI Coach Named A Finalist For Best Smart Banking Solution At The 2021 Banking Tech Awards In London Zenarate is the world's leading Conversation Simulation Solution Nov 17, 2021 Read More Zenarate’s AI Coach Named A Finalist For Smart Banking Solution November 18, 2021 Read More
