Zenarate in the News

Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in Contact Center to Deliver Value

March 22, 2023

Agent Hiring in the Age of AI

February 22, 2023

Zenarate Conversation Simulation AI Coach Wins Gold and Silver in the 2023 Stevie® Awards for Sales & Customer Service

March 9, 2023

Using Simulation Training In Contact Centers To Improve Key Metrics

February 8, 2023

Empowering Agents to Shine: 5 Steps for Contact Center Leader Success

January 31, 2023

Zenarate Simulation Training Named High Performer in G2 2023 Report

January 11, 2023

Zenarate Simulation Training Wins Gold in 2022 Brandon Hall Group Excellence in Technology Awards

December 20, 2022

Three Quick Tips to Keep Customers Happy During the Holidays

December 16, 2022

Zenarate Delivers Record Growth, Wins Prestigious AI and Technology Awards, and Delivers New Simulation Training Features

December 13, 2022

Zenarate Wins the Financial Technology 2022 Tech Trailblazers Award for Simulation Training in Contact Centers

December 8, 2022

Upskilling Contact Center Agents with Simulation Training

December 1, 2022

Simulation Training Company Zenarate Releases 2022 CX Leaders Trends & Insights, Consumer Edition Report with Execs In The Know

November 1, 2022

Zenarate Selected by Genpact to Develop Top-Performing Agents Using AI Conversation Simulation

October 7, 2022

ZENARATE SELECTED BY GENPACT TO DEVELOP TOP-PERFORMING AGENTS ACROSS ITS GLOBAL CONTACT CENTERS USING AI CONVERSATION SIMULATION

October 4, 2022

How To Select AI Technology For Contact Centers

September 29, 2022

Zenarate Recognized by G2 as a High Performer For 'Contact Center Quality Assurance Software' and 'Sales Training and Onboarding Software'

September 27, 2022

Simulation Training Takes Hold in Customer Service Centers

August 15, 2022

Zenarate AI Coach Recognized as a Leading Contact Center Training Solution at the Annual 2022 CCW Excellence Awards

June 27, 2022

Zenarate AI Coach Recognized as a Leading Contact Center Training Solution at the Annual 2022 CCW Excellence Awards

June 27, 2022

Why Empathetic Customer Experiences Are So Important

June 27, 2022

CRM XChange Zenarate Executive Interview

June 27, 2022

How AI Conversation Simulation Develops Top-Performing Agents

June 14, 2022

Zenarate Introduced Concurrent Chat Simulation to Creat High-Peformance Chat Agents

June 1, 2022

Rounding Up This Week’s Contact Center News: Zenarate Releases Chat Simulation Tool

May 27, 2022

Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents

May 25, 2022

Zenarate Launches Concurrent Chat Simulation

May 24, 2022

Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents

May 24, 2022

ERC to Share How it Develops Top Performing Customer-Facing Contact Center Teams with Zenarate's AI Conversation Simulation Solution

May 13, 2022

How To Improve Contact Center Training With AI Conversation Simulation

April 21, 2022

Leveraging AI Conversation Simulation to Improve the Customer Experience | Interview with David Swift from Zenarate

April 2, 2022

AI Conversation Simulation for High-performing Customer Service Agents

March 7, 2022

Conversation Simulation: Creating Top-Performing Customer-Facing Teams

January 5, 2022

ZENARATE AND GENPACT TO LEAD 'DEVELOP TOP-PERFORMING AGENTS THROUGH AI CONVERSATION SIMULATION' WORKSHOP AT CUSTOMER CONTACT WEEK IN LAS VEGAS

December 13, 2021

Zenarate's AI Coach Is Transforming Contact Center Performance Through AI Conversation Simulation

December 9, 2021

Zenarate's AI Coach Is Transforming Contact Center Performance Through AI Conversation Simulation​

December 8, 2021

Zenarate's AI Coach Is Transforming Contact Center Performance Through AI Conversation Simulation

December 8, 2021

Zenarate's AI Coach Named A Finalist For Best Smart Banking Solution At The 2021 Banking Tech Awards In London Zenarate is the world's leading Conversation Simulation Solution

Nov 17, 2021

Zenarate’s AI Coach Named A Finalist For Smart Banking Solution

November 18, 2021

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