Zenarate Platform

Develop confident top performing agents delivering industry leading KPIs

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Human Centered Zenarate AI Platform

Deploy AI/ML helping humans perform rather than replace their roles. Your Zenarate AI Coach platform develops confident top performing agents delivering industry leading KPIs through conversation simulation.

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Faster Speed to Proficiency
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Higher Conversion Rates
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Higher CSAT Scores
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Lower Employee Attrition
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Scale Top Performers

Scale top performing agents across your global enterprise in multiple languages. Multiply your training team impact with your patient, unbiased Zenarate AI Coach working 24/7 creating customer engagement rockstars.

  • Create high impact conversation simulation stories
  • Assign targeted stories addressing individual and team needs
  • New hires hit the floor top performers Day-1, tenured agents close critical skill gaps
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Work with Zenarate's Industry Experts

Work with Zenarate's experienced Customer Success Team helping large enterprises develop top performing agents every day around the globe.

  • Smart, enthusiastic professionals putting our Customer first every day and meaning it!
  • Experts in contact center best & required practices
  • Experience delivering light lift, fast stand up, immediate ROI - just ask any of our Customers!
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No Personal or Account Information, No IT Integration for Pilot or Rollout

Deploy your Zenarate AI Coach in multiple languages to agents around the globe working from home or office.

  • Light lift, fast stand up - just tell us your high value call & chat scenarios & best practices and we create high impact simulations
  • The only IT you need is a Chrome browser and headset
  • Trusted by the world's leading enterprises
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"With our AI Coach agents are more prepared, productive, and confident."
Global Operations Leader
"Zenarate multiplies classroom trainer impact by expanding their observation, feedback, and guidance delivered to trainees."
Sr. Manager, Global Training
"Zenarate is an integral piece of our training program, allowing our team members the opportunity to hone their skills through AI."
Enterprise VP of Talent Development
"I like how easy and convenient AI Coach is for first time learners to practice real-life high impact conversation scenarios."
Customer Care Director
"Our trainers quickly adopted AI Coach into their workflows because it challenged their classes, making them more effective with their customer interactions."
Enterprise VP of Talent Development
"This tool has really improved my confidence."
Customer Service Agent
"I wanted to take a moment to express my sheer delight with Zenarate this tool is amazing!"
Banking Center Agent
"This tool was extremely beneficial in allowing the learner to practice important components of the job without the risk or fear of engaging with a live customer."
Classroom Instructor
"I love that the stories have levels of difficulty and the ability to go through each one to see your progression."
Fraud Agent
"Enhanced my active listening skills and ability to ask the most pertinent questions."
Customer Contact Agent
"I liked the guided topics because where I may have struggled before, these made it a bit easier to navigate with the customer when the time came."
Customer Contact Agent
"I liked the option to practice with voice or text."
Customer Contact Agent
"The ability to practice in the specific areas that I struggle significantly improved my confidence and ability to successfully assist my customers."
Customer Contact Agent
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Simple Pricing

Our pricing is simple. You pay a fixed monthly subscription.

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Zenarate is a Product of Naehas, Inc

U.S. Corporate Headquarters
3600 West Bayshore Road
Palo Alto, CA 94303

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