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Zenarate 5 Minute Pitch

Zenarate’s Casey Denby illuminates why AI simulation for call agents increases compliance, customer satisfaction, call success rates, and agent confidence. In a time when AI increasingly handles the “easy” calls, agents are handling more complex or challenging calls on a more condensed timeline. In a climate of increased regulations and increased consumer challenges, call agents need solid training including repeated and realistic simulations to be prepared.


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Zenarate Named Disruptive Technology of the Year at CCW Awards!