Customer Resources

Read this article to see how Zenarate serves a growing global customer base across industries. Recording 153% year-over-year enterprise client growth.

As a leading provider of Conversational AI tech, in this blog we tell you exactly why it has become a game changer for contact centers.

Read this blog, to explore the concept of sequence recognition, its impact on various domains, and provide examples to illustrate its significance.

In this webinar, Casey Denby, a former Contact Center Leader, and training thought leader, will share best practices and tools for accelerating the development of a proficient and confident team of agents with improved retention rates and better customer experiences.

Read how AI technology is powering omnichannel experience for the future of contact centers.

Download this White Paper on How AI Simulation Training Transforms How Healthcare and Insurance Contact Center Agents Learn & Perform, to make sure you are not falling short in providing a superior level of service that customers expect and demand.

Read this blog, to explore the concept of incorrect diarization, its impact, and provide examples to illustrate its effects.

Listen to this podcast as VP of Sales, Casey Denby discusses how AI Simulation technology is being used by banks and other financial institutions to enhance their agent training programs. Don’t miss insights on the future of AI and how it is transforming contact center agents and paving the way for hundreds of jobs globally.

Explore how the continued reality of remote work is impacting agent training and how our AI Coach and AI Simulation Training help address the disparate nature of today’s contact center.