Collectors with diverse accents and dialects love how well their AI Coach understands and responds to them.
Collectors engage with their personal unbiased AI Coach from Home or Office with No IT Integration
The only IT requirements are a Chrome or Edge browser and a headset!
3 AI Coach Use Cases
Hiring managers see & hear candidates in action before they hire
New Hire Training
Develop confident prepared new hire collectors before they speak with live customers & prospects
Tenured Agent Upskilling
Tenured collectors return to live calls confident & proficient on call types & skills they previously struggled with
How Does Zenarate AI Coach Work? Through AI-Powered Simulation Training: Voice ◊ Screen ◊ Chat
Zenarate AI Coach is the simulation training platform for customer and prospect engagement. Contact center, sales, and customer facing agents in training are immersed in life-like Voice, Screen, and Chat Simulations to master high-impact topics they will face with live customers and prospects.
Collectors engage with their personal unbiased Zenarate AI Coach on high-impact voice, screen, and chat scenarios they will face with live customers and prospects.
Collectors master your high-impact voice, screen, and chat scenarios, tone, soft skills, and best & required practices by role-playing with their personal unbiased Zenarate AI Coach from home or office.
Your Zenarate AI Coach provides a Simulation Scorecard certifying collectors who have mastered your best voice, screen, and chat methods. Now your collectors are ready to engage with live customers & prospects as confident top performers.