Develop Top Performing Collectors Through Simulation Training
Zenarate AI Coach Simulation Training for Collectors immerses collectors in life-like Conversation, Screen, and Chat Simulations to master high-impact topics they will face with live customers and prospects.
Trusted by Leading Banks, Collections Agencies, and Debt Buyers
Collections leaders use AI Coach to improve their RPC Conversion Rate and Fortress Compliance
Collectors role-play with their personal unbiased AI Coach to master high-impact call types they will face with live customers
Collectors Master Critical Skills While Role-Playing with Their AI Coach
What our Collections clients are saying about their Zenarate AI Coach
Develop Confident Top Performing Collectors in 13 Languages
Collectors role-play with their AI Coach from anywhere in the world
Collectors with diverse accents and dialects love how well their AI Coach understands and responds to them.
Collectors Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration
The only IT requirements are a Chrome or Edge browser and a headset!
3 AI Coach Use Cases
Hiring managers see & hear candidates in action before they hire.
New Hire Training
Develop confident prepared new hire collectors before they speak with live customers & prospects.
Tenured Collector Upskilling
Close tenured agent call type and skill gaps.
How Does Zenarate AI Coach Work?
Through AI-Powered Simulation Training:
Conversation ◊ Screen ◊ Chat
Zenarate AI Coach uses advanced AI to simulate any customer or prospect scenario, immersing collectors in life-like conversation, screen, and chat simulation. And Zenarate AI Coach provides tone, soft skills, and best & required practice coaching throughout the simulation training.
Collectors engage with their personal unbiased Zenarate AI Coach on high-impact conversation, screen, and chat scenarios they will face with live customers.
Collectors master your tone, soft skills, and best & required practices by role-playing with their personal unbiased Zenarate AI Coach from home or office.
Your Zenarate AI Coach provides a Simulation Scorecard certifying collectors who have mastered your best methods. Now your collectors are ready to engage with live customers as confident top performers.