Collectors with diverse accents and dialects love how well their AI Coach understands and responds to them.
Collectors Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration
The only IT requirements are a Chrome or Edge browser and a headset!
3 AI Coach Use Cases
Hiring managers see & hear candidates in action before they hire.
New Hire Training
Develop confident prepared new hire collectors before they speak with live customers & prospects.
Tenured Collector Upskilling
Close tenured agent call type and skill gaps.
How Does Zenarate AI Coach Work? Through AI-Powered Simulation Training: Voice ◊ Screen ◊ Chat
Zenarate AI Coach uses advanced AI to simulate any customer or prospect scenario, immersing collectors in life-like voice, screen, and chat simulation. And Zenarate AI Coach provides tone, soft skills, and best & required practice coaching throughout the simulation training.
Collectors engage with their personal unbiased Zenarate AI Coach on high-impact voice, screen, and chat scenarios they will face with live customers.
Your Zenarate AI Coach provides a Simulation Scorecard certifying collectors who have mastered your best methods. Now your collectors are ready to engage with live customers as confident top performers.