Develop Top Performing Customer Service Agents Through Simulation Training

Zenarate AI Coach Simulation Training immerses Customer Service Agents in life-like Conversation, Screen, and Chat Simulations to master high-impact topics they will face with live customers

Trusted by Leading Enterprises

Deliver Superior Customer Experiences

Customer Service Agents role-play with their personal unbiased AI Coach to master high-impact call types they will face with live customers

Agents Master Critical Skills While Role-Playing with Their AI Coach

Critical Skills

What our Clients are Saying About their Zenarate AI Coach

Zenarate AI Coach reviews sourced by G2

Develop Confident Top Performing Agents in 15 Languages

Agents role-play with their AI Coach from anywhere in the world

Agents with diverse accents and dialects love how well their AI Coach understands and responds to them.

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Customer Service Agents Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration

The only IT requirements are a Chrome or Edge browser and a headset!

Primary AI Coach Use Cases

How Does Zenarate AI Coach Work?
Through AI-Powered Simulation Training:
Conversation ◊ Screen ◊ Chat

Zenarate AI Coach uses advanced AI to simulate any customer or prospect scenario, immersing agents in life-like conversation, screen, and chat simulation. And Zenarate AI Coach provides tone, soft skills, and best & required practice coaching throughout the simulation training.

Easy-to-Deploy

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Zenarate AI Simulation Training Receives 2023 Customer Value Leadership Award from Frost & Sullivan