Develop Top Performing Customer Service Agents Through Simulation Training

Zenarate AI Coach Simulation Training immerses Customer Service Agents in life-like Conversation, Screen, and Chat Simulations to master high-impact topics they will face with live customers.

bluegray customer Verizon
bluegray customer wyndham
bluegray customer united healthcare

Deliver Superior Customer Experiences

Customer Service Agents role-play with their personal unbiased AI Coach to master high-impact call types they will face with live customers

Agents Master Critical Skills While Role-Playing with Their AI Coach

Critical Skills
Critical Skills vertical

What our Clients are Saying About their Zenarate AI Coach

Industry Leading 79 Languages

Globally distributed teams train in their native languages to deliver a superior customer experience, ultimately improving CSAT scores and call outcomes

Agents Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration

The only IT requirements are a Chrome or Edge browser and a headset!

Primary AI Coach Use Cases

How Does Training Work with
AI Coach Call Simulator?

Easy-to-Deploy

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Zenarate Named Disruptive Technology of the Year at CCW Awards!