Develop Top Performing Fraud Agents Through Simulation Training

Zenarate AI Coach Simulation Training for Fraud Agents immerses agents in life-like Conversation, Screen, and Chat Simulations to master high-impact topics they will face with live customers.

bluegray customer capital one
bluegray customer hsbc
bluegray customer Webster Bank

Deliver Superior Customer Experiences

Agents role-play with their personal unbiased AI Coach to master high-impact fraud scenarios they will face with live customers

Agents Master Critical Skills While Role-Playing with Their AI Coach

Critical Skills
Critical Skills vertical

What our Clients are Saying About their Zenarate AI Coach

Industry Leading 79 Languages

Globally distributed teams train in their native languages to deliver a superior customer experience, ultimately improving CSAT scores and call outcomes

Agents Engage with Their Personal Unbiased AI Coach from Home or Office with No IT Integration

The only IT requirements are a Chrome or Edge browser and a headset!

Primary AI Coach Use Cases

How Does Training Work with
AI Coach Call Simulator?


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