Zenarate AI Coach
Simulate customer engagement scenarios to create confident top performers improving your metrics
Trusted by the World’s Leading Enterprises
Conversation Simulation
Deliver Better Customer Experiences
- Create natural challenging call & chat simulations for your high value customer interactions
- Help customer facing teams master your best & required practices
- Enable your agents to own the moment and win the customer
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Average Customer Experience Improvement
Engaged Learning
Accelerate Speed to Proficiency
- Master each step of your call flow in multiple languages
- Receive Zenarate AI Coach in-the-moment feedback
- Share best session for human feedback
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Average Faster Speed to Proficiency
Reporting Analytics & Simulation Scorecard
Improve Performance
- Analyze conversation simulation activity
- Assess critical skill improvement
- Certify agents to take live calls through your Simulation Scorecard and Immersion Call Listening
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Average Conversion Rate Lift
Knowledge Management
Deliver Engaging Employee Experiences
- Establish your customer experience & compliance best methods in your Zenarate AI Coach platform
- Agents master your best methods by engaging with their personal Zenarate AI Coach in conversation simulation
- Receive World Class User Experience NPS scores and enthusiastic agent feedback
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Average Employee Attrition Reduction
Zenarate Implementation
All You Need is a Chrome Browser & Headset
- No personal or account information and no IT integration for pilot or production
- Experience Zenarate's world class customer success team helping enterprises around the globe create top performing customer facing teams
- Start creating top performing customer facing teams in 1 Month
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Month
Start Creating Top Performing Teams
Artificial Intelligence
Deliver Human Centered AI
- Deploy AI/ML to make humans better rather than replace their role
- Create confident top performing customer facing teams with your smart, patient, unbiased Zenarate AI Coach
- Humans enjoy their Zenarate AI Coach experience using their own natural language
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