Develop Top Performing Agents
Zenarate AI Coach is your patient, unbiased coach who knows all your best methods and works 24/7 developing Customer & Prospect Engagement Rockstars
We Thrive On Helping Agents Perform Their Best
Learn how leading brands are developing confident top performing agents delivering consistent superior customer and prospect experiences & performance
Zenarate’s Casey Denby shares how AI Conversation Simulation accelerates agent speed to proficiency, increases customer and prospect satisfaction and performance, and lowers attrition.
Learn how Zenarate AI Coach develops confident top performing new hire agents before their first live customer or prospect interaction and closes tenured agent call type & skill gaps.
Mission
We are on a mission developing confident top performing agents around the globe. We love helping employees master critical skills and leaders deliver superior customer and prospect experiences & performance.
Vision
We are powering human connections that move people, ideas, and businesses forward.
Culture
We thrive on putting our Customers first every day - and meaning it!
Join Our Amazing Team
Zenarate’s human-centered AI technology starts with our team. People make us successful in all we do, from software innovation to Customer success. If you are interested in using AI to help people learn and grow, please explore our job openings around the globe.
Meet the Leadership Behind Zenarate
Rab Govil
Chairman & Co-Founder
Founder of multiple enterprise software companies including Naehas serving banks such as Citi and Bank of America. AI-4-All Founding Board Member with Director of Stanford AI & Google's Chief AI Scientist.
Brian Tuite
CEO & Co-Founder
Enterprise, Private Equity, and VC leader. Contact Center Leader experiencing automation leaving agents with the toughest problems to solve. Formed the vision and leading the team powering human connections around the globe.
Karthik Narasimhan
Chief AI Scientist
PhD from MIT, worked under supervision of Dr. Regina Barzilay winner of the McArthur "Genius" grant. Worked on Natural Language Processing at Google & Apple.
Robert Janssen
Machine Learning Director
Bachelor Science from MIT and background designing enterprise software. Robert leads our machine learning design solving our Customers toughest problems.
Akash Kainth
Lead Engineer
Bachelor Technology Computer Science from Rayat Bahra University. Akash has spent his career engineering software for the world's largest enterprises. Akash leads our brilliant and hard-working engineering team.
Holly Kerns Gagnard
VP Customer Success
BS Business Administration, Leeds School of Business, from the University of Colorado. Holly leads our high-energy Customer Success team delivering the most Customer obsessed services & support in enterprise software.
Casey Denby
VP of Sales
Casey was previously the global head of training at Western Union and RE/MAX world headquarters, overseeing training, quality, knowledge, design and LMS/systems and the leader of 5k global frontline agents. Casey was a former Zenarate customer and a Compliance and Global Operations director. Casey minored in Spanish and is fluent.
Our Advisors
Our Advisors understand market leadership
Ric Struthers
American Express Bank Board Member, MBNA Founder, President Bank of America Card Services
Al Lord
Former Sallie Mae
Chairman & CEO
Chairman & CEO
Navneet Govil
SoftBank Vision Fund
CFO & Managing Partner
(no relation to our Chairman)
CFO & Managing Partner
(no relation to our Chairman)
Naveen Agarwal
Prudential Financial Chief Market Development Officer
Investor
Volition Capital is a Boston-based growth equity firm that principally invests in high-growth, founder-owned companies across the software, Internet, and consumer sectors. Founded in 2010, Volition has over $1.7 billion in assets under management and has invested in and/or provided sub-advisory advice to more than 40 companies in the United States and Canada.
