Perform goes beyond learning to connect practice and coaching to live KPI performance so associates and leaders can focus on the skills and outcomes that need attention now. Activating KPIs, coaching, leaderboards, and automated training plans turns Perform into a true performance hub.
One of the benefits of bringing KPIs and Learning into the same platform is the ability to automate learning based on real, recent performance gaps. Our automation engine can automatically suggest and assign skills-based micro-learning paths based on each associate’s known development areas.
Perform can also serve as an coaching platform, automatically generating weekly coaching plans, complete with KPI and skill-focus areas, learning-science-based coaching talking points, and trackable commitments. Focus areas are stack ranked by AI, with input from the customer, based on % to goal and the overall value of KPIs to the business, helping align the full front line behind the highest impact topics.
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Product Team
