Full Circle: Closing the Loop Between Humans, AI and Every Customer Interaction

Event Overview

Full Circle is a private gathering for customer experience leaders setting the frontline standard, not chasing it. For one night, in three cities, Zenarate is taking over a local culinary institution for chef-driven pizza, wine worth lingering over, and a fireside conversation built around one question: as AI takes on a greater role in the customer journey, how do you make sure your people and your AI are working toward the same standard of a great experience?

Over dinner, you'll connect with peers who live this question every day. Learning, QA, CX, Operations and AI leaders all know that customers experience one company, even when the teams behind that experience are working from different standards and different data. We'll swap real stories about what's working, where the friction still shows up, and how organizations are closing the loop between what happens in a customer interaction, what it reveals, and how that insight helps both people and AI improve.

Come ready to talk shop with people who get it. You'll leave with new connections, a few fresh ideas, and a clearer read on where your organization stands heading into 2027.

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Locations

Seattle | Wednesday, October 21, 2026, 6:30 PM | Lupo

Toronto | Tuesday, October 27, 2026, 6:30 PM | Ricky + Olivia

Philadelphia | Thursday, October 29, 2026, 6:30 PM | Sorellina

Seats are limited and by invitation only.

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Reserve Your Place at the Table