2027 Zenarate Innovation Summit

There's a lot of speculation about what AI is doing to customer experience, and not much candor about what's working. This summit is where we get specific. We'll look at where AI agents are already handling real customer conversations and how that changes the work your human agents are left with. We'll also look at the edge of agentic learning and coaching, where development stops being a scheduled event and starts happening inside the work, shaped around each rep's actual gaps.

We'll show what the data across our platform is telling us, where Zenarate is headed next, and how leaders like you are putting this to work on the frontline. You'll spend that time with peers who run CX, Learning, and Frontline Performance operations at scale and are willing to compare notes honestly.

All of it happens at the Swan Reserve in Orlando, one of the most beautiful settings we could find for stepping out of the day-to-day and thinking about what comes next.

Agenda and speakers are coming soon. Hold the date now.