Back

Press Releases •

Zenarate Recognized as a 2025 Top AI Learning & Performance Platform

Last Updated: September 27, 2026

[Originally posted on PRNewswire]

This is the second year in a row Zenarate has earned a coveted AI in Training award from Training Industry as a leading provider in AI training and performance solutions.

PALO ALTO, Calif. – Zenarate is honored to be recognized as a top AI Coaching & Learner Support tool in Training Industry’s 2025 Top Training Companies™ list for AI in Training.

The award recognizes Zenarate for “standalone AI products that are designed to guide, support, and develop learners throughout their learning and performance journey.”

In the submission process, Zenarate highlighted how its AI platform offers the only end-to-end learning and performance solution in the market with:

  • Life-like practice through AI-powered conversation, software, avatar, and back-office simulations
  • Learning content supporting practice at scale such as lessons, assessments, and bite-sized learning
  • Automated development plans delivering personalized learning and upskilling journeys
  • AI Tutor delivered in the flow of work—within or outside of the platform through systems such as MS Teams—to conduct call review sessions, answer FAQs, and automate personalized practice and upskilling
  • Trend reporting showing skill and metric improvement by associate, team, and site

“We’re thrilled to be recognized as a leading AI platform for associate learning and performance,” says Brian Tuite, Co-Founder and CEO at Zenarate. “Our goal is to help companies deliver superior brand experiences and drive better performance. We do this by training and upskilling frontline associates through our AI Coach Learning & Performance Ecosystem, with AI conversation and software simulation at our core.”

Those interested in learning more about the selection criteria can visit Training Industry. For more information on Zenarate and its employee development platform, visit www.zenarate.com.

‍

Related insights.

Events

Zenarate Innovation Summit

Starting With the End: Why Zenarate Rebranded
Announcements

Starting With the End: Why Zenarate Rebranded

Guides & Reports

How to Evaluate AI Simulation Training for Financial Services

Guides & Reports

How to Evaluate AI Simulation Training Software for Healthcare

Development Leader
Healthcare & Insurance
Guides & Reports

A World Where Humans + AI Work as One

Financial Services
Insights

The Visibility Gap: Why Front-Line Supervisors Need More Than a Scoreboard

Insights

How to Evaluate Simulation Training Software for Financial Services Call Centers

Insights

How to Evaluate Simulation Software for Healthcare and Insurance Call Center Training

Insights

Your Frontline Changed. Your Operating Model Didn’t.

Insights

Conversation Automation Myth #6: CSAT Is The Wrong Measuring Stick

Insights

Conversation Automation Myth #5: Containment As The Goal Will Result in Long-Term Pain

Insights

Conversation Automation Myth #4: Managing AI and Human Agents Separately Works In the Long Run