Agent Best Practices

Use the behaviors of your top performers to shape how AI agents respond, then keep improving them as new best practices emerge.

Your best people, teaching your AI.

Most AI agent platforms have no way to know what good sounds like in your business. They’ve never heard your best call. 

Because somewhere in your operation, there’s an associate who handles the cancellation call better than anyone. Perform and Analyze already know who, and what they're doing differently. 

Evolve builds from that. Your AI agents are constructed using the behaviors your top performers actually use, so an automated conversation meets the standard your brand already sets rather than a generic one a vendor decided on. 

It keeps going after launch. As Analyze finds new best practices on the human side, those arrive as recommendations for your AI agents. The two halves of the frontline start working as one.